How do I add a bank account to make loan payments?
To add a bank account to make loan payments, navigate to your dashboard and select the subject loan. Once you select the loan you'll see an overview of the loan and a section titled "Payment Info." Click where it says "Payment portal" to access the servicing platform. Once you've set up your account on the servicing platform, you'll be able to create a payment profile. Start by selecting the subject loan and then "Payment Profiles" from the menu on the left. Then you can select "New Bank Account Profile," enter your banking details and save the profile by clicking "Submit." Please be sure to add your ACH routing number--not your wire routing number--so we can autodebit your account via ACH each month.